
8 min read
What is RAG for business? Plain English…
RAG lets chatbots and voice agents answer from your SOPs, prices, and policies with citations. When you need it, when you do not, common failure modes, and how it pairs with CRM tools.

RAG lets chatbots and voice agents answer from your SOPs, prices, and policies with citations. When you need it, when you do not, common failure modes, and how it pairs with CRM tools.